Helpful Information

Cruise Properties, LC

2700 E. Washington Street #13, Iowa City, Iowa 52245

Phone (319) 351-0360  Fax (319) 354-1847

www.CruiseApartments.com   CruiseApartments@aol.com

 

Utilities & Services

 

Mid American Energy* (gas/electric)

888-427-5632

City of Iowa City* (water/sewer/trash)

319-356-5064

Qwest**(telephone)

800-244-1111

McLeod USA **(telephone)

800-909-3012

Mediacom**(cable)

888-299-9647

 

 

*Refer to your Rental Agreement in reference     to your utilities

 

**Telephone/Television reception is tenant responsibility

 

 

This list is provided for your convenience only, and does not represent any services provided by the landlord.

 

Maintenance Requests

 

24/7 Maintenance Line – (319) 936-5526

 

After 5PM and on the weekends only emergencies are handled. Emergencies are:

 

  • Major water leak
  • No heat in winter
  • No hot water
  • Toilet clog if there is only 1 bathroom
  • Strong smell of gas
  • Something very, very unusual

 

Air conditioning and other appliance problems are inconvenient, but not emergencies. They are handled during regular maintenance hours (8-5, M-F)

 

Just A Reminder…

 

-Make sure we have phone numbers and email addresses for everyone living at your apartment.

 

-If your lease requires it, you must have the utility accounts set up in your name when you pick up keys – or they may be disconnected.

 

-Rent is due on the 1st of each month. The drop boxes at each building are emptied by 8am on the 2nd of each month. Please bring late rent to the office with the late payment fee – checks will not be collected from the boxes if deposited after the 2nd.

 

-Please abide by all parking rules – or you may be towed. Do not park in front of dumpsters or in the way of traffic. Please do not park in your neighbor’s spot or allow guests to do so. If you are having problems and need to have someone towed from your spot call the Iowa City Police Department routine business line at: 319-356-5275. They require written authorization to tow – so be sure to have your lease with you when they arrive.